Each time a form user fills out your form, you receive a form submission. Free accounts can receive at most 20 form submissions per month. The number of submissions is calculated for all of the forms existing in an account, not separately. The submission counter is reset on the first day of every month. Therefore, if you create your free account on October 17, the counter is first to reset on November 1 and, then, on December 1, etc.
If you exceed the submission limit in one month, the exceeding submissions will be carried over to the next month. If the submission limit is exceeded repeatedly (for three months), the account is limited. Exceeding the submission limit results either in receiving incomplete messages or in having the account suspended and not receiving any messages. This can be solved by upgrading to a paid plan, where there is no submission limit.
Free plans give you access to 20 submissions per month. Once you upgrade, you will be able to receive and view more submissions, depending on the plan you are on. Individual and Team users have access to unlimited submissions per month.
Visit our features list to find out more.
What account limits are reset monthly and when?