Data Management

How can form users upload multiple files on my 123FormBuilder form?

By default, the File upload field can upload a single file only. However, if you enable the multiple files feature, your form visitors can… Read more

How to download multiple files from the Uploads Manager in 123FormBuilder?

Use the File upload field on your form to receive files from your form users. Each of these files is stored in the Uploads… Read more

How to filter entries based on the payment status on 123FormBuilder?

You can filter your submissions to display form entries that meet specific criteria. Advanced filters allow you to view only the information that is… Read more

How to limit the total number of submissions the form can receive on 123FormBuilder?

You can limit the number of submissions a form can receive in your form's Security section within the form builder. Tick the option Limit… Read more

How to limit the number of guests at an event by using 123FormBuilder forms?

When you want to limit the number of submissions your event registration form can receive not by form entries, but by the number of… Read more

How to manage 123FormBuilder account subscriptions?

Once you have purchased a subscription on our platform, you can start using all the available features included in your plan. You will be… Read more

How to manage file uploads from online forms on 123FormBuilder?

You can add File upload fields to your web forms and start collecting files through form submissions. This option is available starting from the… Read more

How to resend multiple submissions at the same time on 123FormBuilder?

To resend multiple submissions, go to the Results section of your form within the form builder and navigate to the Submissions tab. Select the… Read more

How to transfer forms from one 123FormBuilder account to another

At request, we can transfer forms from a 123FormBuilder account to another. Important Notes It's not possible to transfer forms that were made under… Read more

I cannot download the CSV file from 123FormBuilder on Safari. What to do?

If you cannot download CSV archives on Safari, namely you cannot download your form submissions in CSV at all within the form builder, you'll… Read more

I get an error when I open the CSV file from 123FormBuilder. Why?

This happens when you access the download link from a different browser than the one in which you are logged in to your form… Read more

My 123FormBuilder form reports display inaccurate data. What to do?

Form reports display inaccurate data whenever you change the choice fields of your form, but haven't updated the reports themselves. If you change the… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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