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Can I use my own CSS to make the form look like my website?

Yes, you can use your own cascading style sheet (CSS) to customize the look of your contact form. Styling forms with CSS is a… Read more

Do your services have integrated anti-spam solutions?

Yes, we do provide integrated anti-spam solutions. You can protect your Inbox from spam by using Captcha verification images, by limiting form submissions form… Read more

Can my visitors upload files using my contact form?

Yes, your visitors can upload files using your contact form.¬†Use the File upload field to receive files from your website visitors. Go to the… Read more

Can I publish more than 5 forms on Facebook?

Yes, you can. If you want to publish a sixth form on your Facebook page, use our Pro-App for Facebook. The tab icon is… Read more

Do you provide mobile support for forms?

Yes, our forms work on mobile devices. They are mobile responsive and work on Android and iOS. If the form's width is set to… Read more

How to prefill form fields?

In order to prefill form fields, you need to create a customized URL for your web form. Normally, the link to your web form… Read more

What is the best way to publish my form?

The best way to publish a form is with the JavaScript publishing option. However, the choice depends on your needs and preferences. If you… Read more

Do you store the messages that I receive?

We store the messages that you receive only if you want us to. We will never read your messages, as you have already found… Read more

Can I use the service only for creating contact forms?

No, you may use it for whatever HTML / PHP forms you wish, but you are required not to use it on illegal sites.… Read more

How many forms can I create?

You can create and use 3 forms if you own a Free account. All we require in exchange is for you to keep the… Read more

Is this service free?

Yes, we offer a free form builder service. It offers a satisfying range of options, but it has certain limitations, among which: 3 forms,… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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