My Account

What happens when I change my payment details on 123FormBuilder?

When you update your payment details, the new method or details will be used for the next charges from then on. To change your… Read more

What features does each 123FormBuilder plan offer?

123FormBuilder is a user-friendly web form & survey builder for any type of business. There are four native service plans and custom corporate plans… Read more

Why is my 123FormBuilder account suspended?

Collecting and managing data is a huge responsibility. 123FormBuilder is here to help you collect the data you need as easily as possible with… Read more

How do I request to permanently delete my 123FormBuilder account?

To permanently delete your account, send us your request at customercare@123formbuilder.com from the email address associated with the account. Once we receive the request, we permanently… Read more

How to view and download your 123FormBuilder invoices

In this article, we illustrate how to manage your payment details associated with your subscription and how to view and download your invoices. When you… Read more

White Label Links, Mentions and Help Section

123FormBuilder links & mentions This is where you define what links and mentions can be kept from our end on the white label platform,… Read more

White Label System Emails

These email instructions apply to the white label version of 123FormBuilder. The Sender name and Sender email are mandatory and will be applied to… Read more

White Label Form Customization

This section covers the form view style and features of the white label package by 123FormBuilder. Default Form theme You can set a custom… Read more

White Label Platform Customization on 123FormBuilder

The form builder platform can be customized through the use of custom CSS and JavaScript. CSS for advanced Platform styling This CSS applies to… Read more

White Label Form Builder Welcome Page

This page prefaces the actual login page of your white label form builder and contains a heading, description, optional banner image, and action button… Read more

White Label Form Builder General Customization

123FormBuilder offers a white label form building package for companies that wish to integrate form building capabilities into their system. By white labeling 123FormBuilder,… Read more

Change the account’s language on 123FormBuilder

Our form builder platform is available in the following languages: English Spanish Portuguese Russian French Dutch German First, sign in and then click on… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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