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I removed the link to your site from my form. What to do?

The backlink to 123FormBuilder must be present in your forms if you are on the Free plan. In case you have removed it, go… Read more

What features does each service plan offer?

123FormBuilder is a user-friendly web form & survey builder for any type of business. There are 3 native service plans and custom corporate plans… Read more

I can’t remember my login information. What to do?

If you've forgotten your login information, here's how you can retrieve it: For your username, contact us from the email address associated with your account and… Read more

How to change my username?

If you want to change your 123FormBuilder username, contact us and tell us what your current username and your desired new username are. For… Read more

What happens when I change my payment details?

When you update your payment details, the new method or details will be used for the next charges from then on. To change your… Read more

Can I set emails to display my own timezone?

Yes, you can set your own timezone in My Account → Change Account Details. In the dropdown labeled Timezone, choose your time/region option. This… Read more

Can I change my account information?

Sure, you can modify your account information after you log in. Your information is requested for statistics and for contacting you in case we… Read more

Can I log in with my Google ID and password?

Yes, you can log in using an open ID. You can connect your Facebook, Yahoo and Google+ account. In My Account, under the Account Details section,… Read more

Payment Details

You can check your payments details in the My Account - Account Details section. Here you can see how close you are to the… Read more

Change Password

To change the password of your 123FormBuilder account, go to My Account and click on the Change Password section. You have to enter the old… Read more

Account Details

It might not seem important, but it is. The email you enter here will be used to deliver your new password in case you… Read more

How to setup and update your 123FormBuilder account

This section tells you everything you need to know about your 123FormBuilder account. From basic account data to payment status, all the information can… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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