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How is my form data secured and processed?

123FormBuilder, the web form & survey online builder, is actively taking all the measures needed to keep your form data secured. It's hosted on… Read more

Is 123FormBuilder compliant with the Data Protection Act 1998?

Yes, we are. The 123FormBuilder form builder is compliant to the eight principles that guide the Data Protection Act of 1998, amended in 2003… Read more

Is 123FormBuilder HIPAA compliant?

Being HIPAA compliant is critical for any company collecting electronic patient health information. In this article, you’ll learn about some of our security features… Read more

What is a verification code?

A verification code is a security protection method used by form owners to avoid Internet robots from abusing and spamming their web forms. There… Read more

My form is set to accept submissions from my country but I can’t access it. Why?

Some situations might occur when your form is set to accept submissions (only) from your country. Sometimes, you might not be able to access… Read more

Can I limit form submissions from the same IP?

Yes, you can. IP limitation prevents spam users and helps you limit form submissions from the same IP. When the option is not used,… Read more

How do I remove the verification number?

If you want the verification number to never be displayed, go to Security - Captcha settings section of your form and select the option None.

I enter the correct verification number, but the form does not accept it. Why?

In some browsers, the verification code, even if typed in correctly, is not accepted. To solve this, make sure that cookies are enabled in… Read more

What is smart Captcha?

Captcha images are the colorful letters and numbers displayed at the end of your form. They are also referred to as a verification number… Read more

Password Protection

In Security - Form Password Protection you can set a password for your form. Share it with your target audience and forbid access for other… Read more

Country Filter

Security options give you the possibility of rejecting submissions coming from specific countries. In Security - Country Filter, tick the option Reject submissions from the following… Read more

Antispam Protection

Captcha images certify that your submitter is a real person and not a robot. You may choose to always show a Captcha image at… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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