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The approval feature allows you to control when the email notifications will be sent, including from whom to request approval. This feature lets you specify the sequence of steps that are required to mark a submission as accepted.

It will transform your daily tasks into an automatic process. Build an approval workflow on your form, add the recipients and we will email them automatically.


Start creating your approval workflow by editing the form in Approvals.
Chain Approval 123FormBuilder

The following email templates are created immediately after enabling this feature:

  • Submission Approval Request
  • Submission was rejected
  • Submission was approved

Chain Approval 123FormBuilder Head over to Notifications to customize the email templates to your liking.

Chain Approval 123FormBuilder

Next, click on New Approver and type the email address of the first person who will receive the submission. There are two options available in the first step: to email the approver when all submissions are sent or to establish some branching rules.

After the condition when from the dropdown list you will be able to select a certain condition that needs to be met by the user. The plus sign allows you to add another rule.

The rules are linked either with the connector AND or OR.

The second step is referring to next approvers. After choosing the connector AND/OR, select from the dropdown list the email address that has accepted the submission before. Below is an example

You can edit your form’s approval rules at any given time.

Chain Approval 123FormBuilder
Important Notes

  • The approval process will be stopped immediately when the submission entry was rejected by one person.
  • The status can be checked in the Submissions table on every submission entry.

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
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How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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