The only account limit that is reset monthly is the submissions limit. Unfortunately, other limits such as the file storage do not get reset after a period of time.
If you have reached the maximum number of forms allowed per account, you can either delete some of your existing forms or upgrade your plan. Consult our features matrix to see what are your account limits and what plan suits your needs best.
The submissions limit is reset on the first day of each month. If you are using the Free plan and have exceeded the limit of 20 submissions per month, you can still receive up to 20 submissions in the first month, but you’ll be asked to upgrade your account. Not doing so will lead the respective 20 submissions to be reported on the next month.
Each time a form user fills out your form, you receive a form submission.
Free accounts can receive at most 20 form submissions per month.
The number of submissions is calculated for all of the forms existing in an account, not separately.
The submission counter is reset on the first day of every month. Therefore, if you create your free account on October 17, the counter is first reset on November 1 and, then, on December 1 etc.
If you exceed the submission limit in one month, the exceeding submissions will be carried over to next month. If the submission limit is exceeded repeatedly (for three months), the account is limited. Exceeding the submission limit results either in receiving incomplete messages or in having the account suspended and not receiving any messages. This can be solved by upgrading to a paid plan, where there is no submission limit.
Once you have upgraded your account, you will be able to receive more submissions, build more forms, store more files, and many more.
You can buy 5-forms bundles or 1-user bundles. These bundles will be linked to your current subscription.