Conditional autoresponder
Hello,
Thank you for reaching out to us.
Yes, of course, this can be achieved by using conditional logic for email notifications based on the Dropdown field selections.
To set up conditional logic, you will need to go to the Notifications section and click on Add rules where you list your form’s recipients. As seen below:
If you have any other questions, please let us know.
Thank you for reaching out to us.
Yes, of course, this can be achieved by using conditional logic for email notifications based on the Dropdown field selections.
To set up conditional logic, you will need to go to the Notifications section and click on Add rules where you list your form’s recipients. As seen below:
If you have any other questions, please let us know.
Hello,
Thank you for getting back to us.
Yes, this can be achieved with conditional logic as well. But, in this case, separate email templates would need to be set up, with each notification being triggered by a rule based on the dropdown selection to the same email recipient.
For example, auto-responder no. 1 is sent to email address 1 when South Africa is selected and auto-responder no. 2 is sent to the same email address 1 when the international option is selected. As shown below:
If you have any other questions, please let us know.
Thank you for getting back to us.
Yes, this can be achieved with conditional logic as well. But, in this case, separate email templates would need to be set up, with each notification being triggered by a rule based on the dropdown selection to the same email recipient.
For example, auto-responder no. 1 is sent to email address 1 when South Africa is selected and auto-responder no. 2 is sent to the same email address 1 when the international option is selected. As shown below:
If you have any other questions, please let us know.
I would like to send an auto response email to customers based on selection in a dropdown menu